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Episode 161: When The Most Important Step is to Stop

August 15, 2025

Questions? Email us at ContactSVMIC@svmic.com.

We often strive to keep pushing forward - always green lights, always progress. However, sometimes the most crucial step is to pause. In high-stakes environments, such as medicine, stopping isn't a sign of weakness, it’s a safeguard. In our newest podcast episode, our guests dive into this concept, sharing real work examples of when knowing when to stop would have made all the difference.

The contents of this Podcast are intended for educational/informational purposes only and do not constitute legal advice. Policyholders are urged to consult with their personal attorney for legal advice, as specific legal requirements may vary from state to state and/or change over time. All names have been changed to protect privacy.

About our Host

Alissa Kalish

Alissa Kalish

Alissa Kalish serves as the Marketing Communications Specialist at SVMIC, where she brings creativity, strategic thinking, and a collaborative mindset to every initiative. With a background in project management and relationship building, Alissa leads key communications efforts, manages the company’s social media presence, and hosts the SVMIC podcast—crafting content that deepens engagement and expands the organization’s reach.

She holds a Bachelor’s degree in Child Development and draws on her foundation in social work to bring empathy, active listening, solution-focused thinking, and an understanding of diverse perspectives to her work. Alissa’s innovative approach and team-oriented spirit continue to support SVMIC’s mission and drive meaningful connections with policyholders and colleagues alike.

About our Guests

Erika Roberts

Erika Roberts

Erika Roberts is a Claims Attorney at SVMIC. She obtained her undergraduate degree from Lipscomb University. She earned her Juris Doctor from the University of Tennessee College of Law. Prior to joining SVMIC, Erika worked for the Tennessee Supreme Court and the Tennessee Court of Appeals and in private practice defending, in part, physicians and other medical providers in healthcare liability claims. Erika joined SVMIC in 2023.

J. Baugh

J. Baugh

J. Baugh is a Senior Claims Attorney for SVMIC. Mr. Baugh graduated from Lipscomb University with a Bachelor of Science degree in Accounting and from the Nashville School of Law with a J.D. degree. He is currently licensed to practice as a Certified Public Accountant and as an Attorney in the State of Tennessee. He has been a member of the Claims Department of SVMIC since 2000.