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Privacy Policy

Your privacy is very important, and State Volunteer Mutual Insurance Company and its subsidiaries (collectively, “SVMIC”) take protecting that privacy very seriously. We are committed to protecting your personal identifiable information (PII) and to maintaining proper safeguards to prevent unauthorized access to PII stored in our systems.

Please read this Privacy Policy carefully, thoroughly, and completely to understand SVMIC’s policies and practices regarding our use of your PII and other data and how your PII is collected, used, maintained, protected, and disclosed. If after reviewing our Policy you do not agree with the terms, you may elect to not use, visit, or access our website. However, by continuing to access and use the website you are agreeing to all the terms of this Privacy Policy.

Collection of your Personal Information

SVMIC obtains PII about our customers (including individuals who submit a Request for Quote form) in the normal course of conducting business. This information may include, but not be limited to, such items as names, postal and electronic addresses, telephone numbers, Social Security and Taxpayer Identification Numbers, and professional licensure numbers, as well as information pertaining to your claims history and licensing or disciplinary actions. Such information may be obtained from applications and other forms submitted by you, from licensing or regulatory entities, from peer reviews conducted as a normal part of business, and from handling the defense of any claim or potential claim to which you may be a party.

SVMIC may also collect certain information about your use of our website, such as the name of your Internet service provider and the Internet Protocol (IP) address through which you access our website; the date and time you access our website; the pages that you access while on this website, and the Internet address of the website from which you linked directly to this website. This information is used to help improve this website, analyze trends, and administer this website.

Use of your Personal Information

SVMIC restricts access to PII to those employees or third parties who need that information to provide products or services to our customers. We will not disclose your PII without your prior consent, except as necessary to conduct our business or as permitted or required by law. We do not sell your information to third parties. We will never disclose your PII for promotional purposes. The PII collected on this website is used to operate this website, to provide our products or services, or to carry out the transactions you have requested or authorized.

SVMIC may use your PII to provide you with important information regarding the product or services you have either purchased or inquired about. Additionally, we may send you information about other SVMIC products or services.

Use of Google Services

This website uses services from Google for the purpose of reporting web traffic, statistics, advertisement “click-throughs,” and/or other activities on the website. No personally identifiable data is transferred to Google by this website. Google may use cookies, web beacons, and/or other monitoring technologies to compile anonymous statistics about website visitors. However, if you choose, you may opt out from Google’s collection of such information outside of the Google distribution network by clicking on the following link:

Security of Your PII

SVMIC will use commercially reasonable efforts to protect your personal information from unauthorized access, use, or disclosure. However, due to computer hackers, electronic malfunctions, or other events outside of SVMIC’s control, we cannot guarantee that such safeguards will always protect your PII.
If you wish, you may exchange information with us via email. However, email is not a secure medium, and information exchanged via email may be intercepted by third parties. Please consider your security before submitting PII through the Internet.

Changes to this Privacy Policy

SVMIC may periodically update this Privacy Policy to include such items as updates to the data and privacy laws under which we operate. We encourage you to review this Policy from time to time so that you can stay informed of any updates. Your continued use of this website constitutes your agreement to this Privacy Policy and any updates.

Contact Information

SVMIC welcomes your comments regarding this Privacy Policy. If you believe SVMIC has not adhered to this Policy, please contact us electronically or by postal mail at the address provided below, and we will use commercially reasonable efforts to promptly determine and remedy the problem.

5005 Maryland Way, #300
Brentwood, Tennessee 37027
ATTN: Vice President, Corporate and Legal

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