Each year, ECRI Institute – a nonprofit organization that researches approaches to improving patient care – identifies TOP 10 Patient Safety Concerns. This list identifies key areas to “support health care organizations in their efforts to proactively identify and respond to threats to patient safety.” The 2018 list is as follows (items in bold are new to the annual list):
According to ECRI’s executive brief, in selecting this year’s list, ECRI Institute relied on both data regarding events and concerns and on expert judgment. Since 2009 when the ECRI Institute Patient Safety Organization (PSO) began, ECRI and its partner PSOs have received more than 2 million event reports. The list does not necessarily represent the issues that occur most frequently or are most severe as the process synthesized data from these varied sources:
This list identifies concerns that might be high priorities for reasons such as new risks, existing concerns that are changing because of new technology or care delivery models, and persistent issues that need focused attention or pose new opportunities for intervention.
Medical offices should be consistently assessing these targeted areas for improvement while also developing strategies to address concerns. For example, diagnostic errors are often related to systems errors such as inappropriate and ineffective usage of electronic health records (selecting the wrong template, workarounds), and failing to track lab, diagnostic imaging, and referrals. Medication safety continues to be a top concern even in offices with advanced technology. Medical offices have the opportunity to make a significant impact in improving communication by incorporating some simple strategies including huddles, updating flow sheets and checklists, utilizing the teach back method for ensuring patient understanding of instructions, and effective use of patient portals for improved communication.
SVMIC encourages you to download ECRI Institute’s executive brief for more detailed information and strategies to mitigate these risks. Please visit svmic.com for additional risk management resources.
Adapted from: Top 10 Patient Safety Concerns for Healthcare Organizations 2018. ©ECRI Institute | www.ecri.org.
Julie Loomis is Assistant Vice President of Risk Education for SVMIC where she develops educational programs and assists policyholders and staff with risk management issues. Ms. Loomis is a member of the Tennessee Bar Association and American Society of Healthcare Risk Managers (ASHRM). She serves on the Risk Management/Patient Safety Committee of the Medical Professional Liability Association. Ms. Loomis is a speaker on risk management and professional liability topics at industry seminars, medical schools and residency programs.
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