By now, physicians have transitioned into the new rules to code evaluation and management (E/M) encounters in the office.* What may not be recognized, however, is the changes to the relative value units associated with the codes. In addition to the shift in coding guidance, the American Medical Association and the Centers for Medicare & Medicaid Services combined forces to implement a new valuation methodology for the relative value units associated with the remaining nine office-based E/M codes -- 99202 through 99205, 99211, and 99215. While this calculation doesn't impact the way you practice, it has two important effects: (1) it boosts your reimbursement for these codes; and (2) it alters your reporting of productivity.
The change in reimbursement is substantial. A visit coded as a 99215, for example, will pay 23% more than it did just weeks ago (that is, prior to January 1, 2021). Table One displays the change in rates for Medicare for physicians in Tennessee (MAC 1031235) between 2020 and 2021, accompanied by the corresponding shift in total relative value units. Other states can view the changes here. While this is great news for Medicare reimbursement, the glad tidings don't end there. Indeed, as most commercial payers use the Medicare Resource-based Relative Value Scale’s relative value units to pay physicians, these increases will reverberate across your practice’s entire book of business.
Table One. 2020-2021 Changes to Office E/M Codes
|2020||2021||2020-2021 Change (%)|
|CPT Code||Short Description||Allowable||Total RVU||Allowable||Total RVU||Allowable||Total RVU|
|99211||Office o/p est minimal prob||$21.57||0.65||$21.08||0.66||-2%||2%|
|99212||Office o/p est sf 10-19 min||$42.52||1.28||$52.67||1.63||24%||27%|
|99213||Office o/p est low 20-29 min||$70.79||2.11||$85.98||2.65||21%||26%|
|99214||Office o/p est mod 30-39 min||$103.10||3.06||$122.31||3.76||19%||23%|
|99215||Office o/p est hi 40-54 min||$138.79||4.11||$171.03||5.25||23%||28%|
|99202||Office o/p new sf 15-29 min||$71.47||2.14||$68.23||2.12||-5%||-1%|
|99203||Office o/p new low 30-44 min||$101.55||3.03||$105.40||3.26||4%||8%|
|99204||Office o/p new mod 45-59 min||$155.84||4.63||$158.17||4.87||1%||5%|
|99205||Office o/p new hi 60-74 min||$197.24||5.85||$208.99||6.43||6%||10%|
Internal productivity reports may look peculiar, particularly compared to historical records. Physicians who rely heavily on office-based E/M encounters will appear to be 5, 10, maybe even 25% more 'productive' on reports. Of course, this result will occur only when your practice management system loads the 2021 relative value units. For some practices, this may have little impact other than the numbers looking higher, but for others, there is an important consideration to be made. For practices that rely on relative value units to dole out bonuses -- or divide income among physicians -- the change in units will have a significant effect. Indeed, your practice may want to discuss how to handle this now, rather than waiting until cries of inequity are raised. Consider a dermatology practice with dermatologists, MOHS surgeons, and dermatopathologists; the first specialty will see a sizable spike in units, while the other two will not. With regard to the compensation plan, will there be a conversion back to the 2020 units? Is a transition year in order -- or maybe two? Myriad questions may arise; and there are no right answers. In fact, my mantra for physician compensation plans is that all physicians feel equally treated unfairly. However, it's important to consider avoiding the worst outcome, which is being caught by surprise, by reviewing and discussing the situation now.
Use this handy (and free) tool to look up relative value units and Medicare reimbursement for any code, year, and location: Search the Physician Fee Schedule | CMS
SVMIC also has prepared a convenient presentation on E/M Coding Changes which you can view at your convenience here.
 Please review the AMA education about the new guidelines, which started on January 1, 2021.
Elizabeth Woodcock is the founder and principal of Woodcock & Associates. She has focused on medical practice operations and revenue cycle management for more than 25 years. She has led educational sessions for a multitude of national professional associations and specialty societies, and consulted for clients as diverse as a solo orthopaedic surgeon in rural Georgia to the Mayo Clinic. She is author or co-author of 17 best-selling practice management books, to include Mastering Patient Flow and The Physician Billing Process: Avoiding Potholes in the Road to Getting Paid. Elizabeth is a Fellow in the American College of Medical Practice Executives and a Certified Professional Coder. In addition to a Bachelor of Arts from Duke University, she completed a Master of Business Administration in healthcare management from The Wharton School of Business of the University of Pennsylvania. She is currently a doctoral student at the Bloomberg School of Public Health of Johns Hopkins University.
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