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The Sentinel: July 2018


Audio-Video Recording of Patient Visits

Risk Topics  |  Jeffrey A. Woods, JD

Everyone has a pocket-sized, easy-to-use audio/video recording device – a cell phone. Just as people record more and more of life’s events, many now record conversations with their physicians and other healthcare providers. These recordings can be performed either with permission or surreptitiousl...

Through the Retrospectroscope: When Connecting the Dots to Diagnosis Comes Too Late

Closed Claim Review  |  Kathleen W. Smith, JD

Most of the time, diagnosing a patient’s medical problem is a straightforward process. The patient’s symptoms are recognizable, and the solution becomes clear to the clinician after formulating a list of differential diagnoses. On rare occasions, a clinician will encounter a confounding constellat...

Physician Burnout: Prevention and Treatment

Risk Topics  |  Michael Baron, MD, MPH, FASAM

Editor's Note: This is part three in our four-part series on physician burnout. Part I was published in the January 2018 edition of The SVMIC Sentinel and part II was published in the April 2018 edition. Part four in our series will be published in our October edition.  On June 9 of this year,...

Tips to Prevent Denied Claims

Practice Management  |  Elizabeth Woodcock, MBA, FACMPE, CPC

Denied claims cost your practice both time and money. Employees spend precious hours researching and processing denials, only to find that payers are unresponsive or unwilling to overturn their decision. Given the complexity of our reimbursement system, denied claims will always exist. However, there are cert...

ECRI Institute Reveals Top 10 Patient Safety Concerns of 2018

Risk Matters  |  Julie Loomis, RN, JD

Each year, ECRI Institute – a nonprofit organization that researches approaches to improving patient care – identifies TOP 10 Patient Safety Concerns. This list identifies key areas to “support health care organizations in their efforts to proactively identify and respond to threats to ...

2017 Scores Released: Merit-based Incentive Payment Plan

Practice Management  |  Elizabeth Woodcock, MBA, FACMPE, CPC

In July, the Centers for Medicare & Medicaid Services (CMS) issued the scores for the first year of the Quality Payment Program (QPP). Your 2017 Merit-based Incentive Payment System (MIPS) scores and performance feedback reports can be retrieved from the Quality Payment Program’s website. These scor...

Wrong Number Results in Security Breach


The following article is based upon an actual claim situation experienced by an SVMIC policyholder. The details have been altered to protect our policyholder’s privacy. Springtime in Arkansas brought pleasant temperatures as well as lots of mold and pollen, especially after the mild, wet winter. As a r...

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