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The Sentinel: September 2021


Monitoring Your Revenue Cycle

Practice Management  |  Elizabeth Woodcock, MBA, FACMPE, CPC

Ensuring the health of your revenue cycle is like self-care for your medical practice – essential to prioritize so that you can serve your community for many years to come. It’s a great idea to do a full physical on your revenue cycle every three to five years, but monthly monitoring helps keep gu...

Risk Matters: Telephone Calls

Risk Matters  |  Jeffrey A. Woods, JD

Documenting telephone encounters should be treated with the same level of importance as documenting in-person visits. Telephone conversations, particularly those that occur after-hours, are a major area of liability risk. The advice given to a patient over the telephone often becomes crucial to his or her con...

Know Your Policy: Your Coverage and Responsibilities under the Cybersecurity Policy

Cybersecurity  |  Sherie Edwards, J.D.

As a value-added benefit of your SVMIC professional liability policy, you and your practice are provided with $50,000 of cybersecurity coverage (with the option to purchase more coverage).  This coverage, although provided by SVMIC, is written and administered by Tokio Marine Houston Casualty Company, re...

Prioritize Diligent Medicine Over Events

Closed Claim Review  |  Jamie Wyatt, JD

Four out of five physicians say they are currently experiencing symptoms of burn out. [1] One of the biggest challenges for any working professional is finding a work-life balance. Given the current health care climate, providers are dealing with increased stressors ranging from the global pandemic, a decreas...

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