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The Sentinel: March 2022


Key Performance Indicators: Spotlight on Revenue Cycle Management

Practice Management  |  Elizabeth Woodcock, MBA, FACMPE, CPC

The tumultuous environment of the past couple of years has certainly introduced vulnerability into your practice’s revenue cycle. Reimbursement success emanates from a myriad of factors, but it can be tracked by a handful of standard indicators. Take the opportunity to measure three key performance indi...

Risk Matters: Physician Health and Well-being

Risk Matters  |  Jeffrey A. Woods, JD

 “Everybody perceives stress in different ways… and there's not one blanket way of handling stress.  But, the most important thing is to understand that you are stressed and recognize how it manifests in you. Some people clench their teeth, some tighten their shoulders, some have GI ups...

Managing Missed Appointments

Practice Management  |  Elizabeth Woodcock, MBA, FACMPE, CPC

Appointment no-shows can be incredibly frustrating, but the chief negative impact is on your bottom line. Like all practices, yours carries a tremendous amount of fixed expenses. That is, you are paying for your space, employees, insurance, technology, and many other costs, regardless of how many patients you...

Better Safe Than Sorry – Your Duty to Report

Closed Claim Review  |  Matthew Bauer, JD

Physicians receive a plethora of correspondence during the normal course of their medical practice.  Occasionally, physicians receive pre-suit demand letters or lawsuits (i.e., Summonses and Complaints) from patients and their attorneys.  These legal papers require special attention as they typicall...

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