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The Sentinel: September 2022


Patient Self-Service: Perk or Expectation?

Practice Management  |  Elizabeth Woodcock, MBA, FACMPE, CPC

When is the last time you walked into a bank? Automated teller machines put banking transactions in the hands of customers years ago. Airport kiosks, gas pumps, ridesharing, self- check-out lanes, and bill payment have joined the self-service trend. Most Americans love the convenience, transparency, and flexi...

Risk Matters: Supervision and Delegation of Advanced Practice Providers

Risk Matters  |  Jeffrey A. Woods, JD

A topic which generates many questions from policyholders is the supervision of and delegation to advanced practice providers. The questions we are asked most frequently are: “What is the liability risk to the supervising/collaborating physician?” “What are the duties of the supervising/...

When the Best Offense Is a Good Defense

Closed Claim Review  |  Tim Behan, JD

Growing up an avid sports fan I often heard the phrase, offense wins games but defense wins championships. The “defense wins championships” part of this maxim was first uttered by the legendary football coach Bear Bryant. Other legends of the sporting world such as Pat Summitt and Michael Jordan w...

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