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The Sentinel: May 2024


Risk Matters: Medical Malpractice Stress Syndrome

Risk Matters  |  Jeffrey A. Woods, JD

Medical malpractice lawsuits are extremely stressful, and a topic that is seldom discussed is Medical Malpractice Stress Syndrome (“MMSS”).  MMSS involves having a traumatic reaction to a malpractice claim or lawsuit, impacting the provider’s emotional and possibly physical health. The ...

Closed Claim: Communication Breakdown

Closed Claim Review  |  Jeff Williams, JD

“Communication breakdown, it's always the sameHavin' a nervous breakdown, drive me insane” – Lyrics from “Communication Breakdown” by Led Zeppelin The truism here is communication breakdowns, in a healthcare setting, will drive us all insane. But there are many ways breakdowns h...

Physician Payment Issues in the Wake of the Change Healthcare Hacking

Industry News  |  Elizabeth Woodcock, MBA, FACMPE, CPC

The results of an American Medical Association survey in the aftermath of the February 21 Change Healthcare cybersecurity attack demonstrate the continuation of challenges, despite parent company United Healthcare's declaration that the situation has been resolved. The April 29, 2024 AMA survey reve...

Managing Vendor Risk: Lessons Learned After the Change Healthcare Breach

Cybersecurity  |  Brian Johnson

The healthcare sector was dealt another blow on February 21, 2024, when Change Healthcare, a division of Optum and a subsidiary of UnitedHealth Group Incorporated, fell victim to a cyberattack. The company disclosed that the attack compromised customer data and disrupted operations, leading to a shutdown of c...

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